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Brand-New Inbox

Update for External Chatbot Add-on

Brand-New Inbox

The Inbox Add-on now features powerful tools for better managing conversations and contacts. Track ticket statuses and move to archive for better organization. Search within conversation lets you find details quickly without endless scrolling. And with CRM integration, manage and follow up on leads or customer interactions all in one place. This update transforms your inbox into a smarter command center for support, sales, or inquiries.

CRM Integrations

Chat History

Track and organize tickets with status

File attachments

Emoji Support

Pin Conversations

Advanced Filters

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