The New Inbox allows you to tag and segment contacts, helping you categorize users by their interests, issues, or buying habits to better manage conversations and capture leads. Detailed analytics provide insights into key metrics such as conversation duration, average response time, and agent activity. Human agents can now track visited pages, add internal notes to improve team collaboration, while benefiting from AI Assistant to improve their replies with AI. Predefined replies help agents respond faster while keeping messaging consistent, and complete chat conversations can be easily exported for record-keeping or analysis.
Intelligent Tags and Contact Segmentation for Lead Capture
In-depth Analytics for Agents and Chats
Private Notes Accessible Only to Human Agents
Quick Access to Canned Responses
AI Assistant to Help Human Agents
Track Visited Pages of Your Customers
Enhanced Filters including Agents, Tags, Channels, and Date
With new budget-friendly API alternatives, you can achieve more while spending less. Use cleanup to remove imperfections, inpainting to add or replace elements, and reimagine to completely transform an image into something new. The generative fill feature allows you to intelligently fill in missing parts of an image, while the upscaler ensures high image quality even when enlarged. If you’re working with sketches, the sketch to image tool brings your hand-drawn ideas to life, converting them into polished visuals. Additionally, the remove and replace background tools give you full control over your image customization, making it easy to adapt your visuals for various use cases, from product shots and promotional materials to social media content.
